jdmax Privacy Policy

When you register and use your jdmax account, we collect certain personal information necessary to verify your identity, process transactions in Philippine pesos, and deliver a personalised platform experience. This includes your full name, date of birth, email address, mobile number, and the payment details you use for PHP deposits and withdrawals. We also collect technical data such as your device type, browser information, IP address, and interaction logs to help us improve platform performance and security. All information collected is limited to what is genuinely needed to operate and improve the jdmax service for Filipino players.

The personal information we collect is used to verify your eligibility to use jdmax, process and record all PHP deposits and withdrawals, deliver bonuses and promotions you have opted into, provide customer support, and maintain platform security. We may also use your data in aggregate and anonymised form to analyse usage patterns and improve our sports betting markets, mobile experience, and overall service quality for players in the Philippines. We do not use your personal data for purposes beyond those described in this policy without first seeking your consent.

jdmax does not sell, rent, or trade your personal information to third parties for their own marketing purposes. We may share limited data with trusted service providers — such as payment processors and identity verification partners — strictly to the extent necessary for them to perform services on our behalf. Any third-party service providers we engage are required to maintain the confidentiality of your data and are prohibited from using it for any purpose other than the specific service they deliver. We may also disclose information when required to do so by applicable law or regulatory authorities in the Philippines.

We apply technical and organisational security measures to protect your personal information against unauthorised access, loss, alteration, or disclosure. All transactions on jdmax — including PHP deposits and withdrawals — are processed over encrypted connections to safeguard your financial data. We retain your personal information for as long as your account remains active and for a reasonable period thereafter, as required to comply with our legal obligations or resolve disputes. When your data is no longer needed, it is securely deleted or anonymised in line with standard data retention practices.

As a player based in the Philippines, you have the right to access the personal information we hold about you, request corrections to any inaccurate data, and ask us to delete your account and associated information subject to applicable legal requirements. You may also withdraw consent for certain data uses or request that we restrict how we process your data in specific circumstances. To exercise any of these rights, contact our support team at [email protected] and we will respond within a reasonable timeframe. We are committed to making this process straightforward and respectful of your privacy.

• Right to access your personal data held by jdmax.
• Right to correct inaccurate or outdated information.
• Right to request deletion of your account and data.
• Right to withdraw consent for non-essential data uses.
• Right to lodge a complaint with the relevant data protection authority in the Philippines.

We may update this Privacy Policy from time to time to reflect changes in how we operate or in applicable data protection requirements. When we make material changes, the revised policy will be published on this page with an updated date at the top. We encourage you to review this page periodically so you are always informed about how your personal information is handled. Continued use of jdmax after any update constitutes your acceptance of the revised Privacy Policy. For related platform rules, please also review our Terms and Conditions and Responsible Gaming pages.